Participants - HRC Total Solutions

Services

Pre-Tax Accounts

COBRA

Health Incentive Plans
Education

Education is the foundation

Our goal is to educate everyone involved each and every step of the way. To that end we have developed the resources and processes needed to get you, your clients, and your participants informed about the value of each plan and service offered.

Employee

Employer

Broker
Technology

Industry leading technologies

HRC Total Solutions relies upon industry leading technologies and partners for claims processing, COBRA, CRM, data integration, communications and security to provide you with an exceptional experience!

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Claims Technology
HRC Total Solutions claims technology allows us to offer our clients an automated claims processing engine that can work with any carrier, vendor, or HR department.
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Communications
Keeping our clients and participants informed and educated is key. Our communication technology capabilities reflect a compatible approach for every individual we assist.
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Online Capabilities
All of our plans and services include an online portal for employers, participants, and brokers to manage their claims, make payments, update demographics, and more!
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Mobile
In today’s benefits marketplace, mobility is a necessity! HRCTS has met this demand for our participants by providing exceptional mobile apps for the leading platforms.
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Enrollment Technology
HRC Total Solutions can offer you a solution that can streamline your entire benefits process. We have you covered from custom reporting to online enrollment technology.
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Security
A partnership with HRC Total Solutions means having an administrator that protects your data and stays in compliance with all state and federal regulations across all of our services!
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News

2023 PCORI Fee Update
Feb 15, 2023
2023 PCORI Fee Update The Internal Revenue Service (IRS) has released IRS Notice n22-59 under which it has announced the Patient-Centered Outcomes Research Institute (PCORI) fee rate that applies to plan years [...]
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ARPA Identifying Assistance Eligible Individuals (AEIs)
Apr 23, 2021
Important ARPA update: Identifying Assistance Eligible Individuals (AEIs) and providing notices. The U.S. Department of Labor (DOL) issued guidance under the American Rescue Plan Act of 2021 (ARPA) [...]
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2021 PCORI Fees
Apr 5, 2021
PCORI Fee Overview and Guidance The Affordable Care Act imposes fees on issuers of specified health insurance policies and plan sponsors of applicable self-insured health plans to help fund the Patient-Centered [...]
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American Rescure Plan Act of 2021 COBRA Premium Subsidy of 100%
Mar 22, 2021
AMERICAN RESCUE PLAN ACT OF 2021 COBRA PREMIUM SUBSIDY OF 100% On March 11, 2021, the American Rescue Plan Act of 2021 (ARPA) was signed by President Biden. ARPA is a $1.9 trillion economic stimulus package [...]
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ARPA 2021 Dependent Care FSA Maximum Increase
Mar 22, 2021
Dependent Care FSA Maximum Increase On March 11, 2021, the American Rescue Plan Act of 2021 (ARPA) was signed by President Biden. ARPA is a $1.9 trillion economic stimulus package proposed by Biden to speed [...]
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About Us

We are your Total Solutions partner for all your Exchange, HR, Payroll, COBRA, and Benefit Administration needs.

Our success as a regional player has driven HRCTS nationally as a recognized leader in the services we provide. Our goal is to simplify administration through technology, while offering the most cost effective solution without compromising customer service.

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Our Commitment
HRC Total Solutions was founded in 2001 with the sole purpose of becoming a company's "Single Source Solution"
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Our Concept
The outsourcing of certain key functions of a company’s benefit administration, HR, payroll, or employee management
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Our Approach
Our concept allows an employer to outsource all or some of their employee management needs while keeping employees
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Our Leadership
As President and CEO of Human Resource Concepts, LLC, Mr. Jennings brings to the executive team over 15 years experience in
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Forms

Flexible Spending Accounts (FSA/DCA/POP) S125
Universal Claim Form FSA Enrollment Form POP Enrollment Form Direct Deposit Form Letter of Medical Necessity Form Employee Change of Status Form FSA Employer Application Document Only Employer Application Receipt Form

Healthcare Reimbursement Arrangements (HRA)
Universal Claim Form Direct Deposit Form HRA Employer Application

Commuter Benefit Plans Section 132
Transit Claim Form Universal Claim Form(Parking Only) Direct Deposit Form Section 132 Enrollment Form MBTA Enrollment Form Commuter and MBTA Enrollment Form Section 132 Employer Application Bicycle Claim Form SmarTrip Enrollment Form

COBRA Administration
COBRA Employer Application COBRA Rate Renewal Form BCBS Carrier TPA Authorization Form HPHC Carrier TPA Authorization Form

Health Savings Accounts (HSA)
HSA Additional Debit Card Request Form HSA Beneficiary Form HSA Change of Election Form HSA Contribution Form HSA Death Distribution Request Form HSA Distribution Request Form HSA Employer Application HSA Enrollment Form HSA Name Change Form HSA Power of Attorney Form HSA Power of Attorney Disabilitty Incapacity Form HSA Transfer Form

General Information
Employer's Tax Guide HIPAA Authorization Form Consumer Portal Quickstart Guide

Spanish Resources
FSA/DCA Enrollment Kit FSA/DCA Power Point
Contact

Newsletter Signup

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FSA Store

Shop the FSA Store

Search and shop for FSA eligible items
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HSA Store

Shop the HSA Store

Search and shop for HSA eligible items
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HRC Total Solutions provides access to a participant’s healthcare-related accounts and expenses through an easy-to-use online dashboard. This robust solution facilitates expense payments and ongoing management of medical claims, premiums, card transactions, receipts, and more! Participants have a complete picture of their healthcare expenses so they can make more informed decisions about their healthcare spending.

ACCOUNT SETUP

EDUCATION

IMPORTANT FORMS

Thank you for participating in your benefit plans with HRC Total Solutions. We are committed to providing you with outstanding technology, accurate claims processing, and exceptional customer service. Please let us know if there is anything else we can do or improve upon to better serve your needs and to make your experience with HRCTS a positive one.

24/7 Access to your Account Balance, Final Filing Date, Final Service Date, Eligible Amount and your most recent transactions all from a toll free automated phone service.
Secure Live Chat available Monday - Friday 8:30 - 4:30 PM for all your questions.
Outstanding mobile apps available for your Android or iOS phone or tablet.
Exceptional customer service staff available Monday - Friday 8:30 - 7:30 PM
On site Spanish speaking customer service team members.
Language line services available supporting any language requirement.
Online account access to your plans, important forms, links and other resources.
Our Healthcare Expense table is available to you for all your expense eligibility questions.
One Card that gives you access to all your accounts.
Your expenses will be allocated to the correct account.
Spouse/Dependent Card available upon request at no cost.
Lost/Stolen cards are replaced upon request at no additional cost.
85-95% of all debit card transactions do not require receipts.

Hours & Location

FSA Eligible Expenses and Items

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